KYC at crypto casinos: the documents and the timing

The three levels of a KYC check

Casinos check identity in levels, and most players only ever meet the first one or two.

Level 1: who you are. A government photo ID: passport, driver's licence or provincial ID card. Often with a selfie, sometimes holding the ID.

Level 2: where you live. A proof of address issued in the last three months: a utility bill, a bank or credit card statement, or a government letter. A screenshot of a banking app is often refused; a PDF statement is usually accepted.

Level 3: where the money came from. Asked mainly for large deposits or withdrawals: a payslip, a bank statement, an exchange statement showing the crypto purchase, or wallet records.

When the check comes

The casinos on our board write it in different ways. Rocketpot says verification may be required above 0.05 BTC or $2,500 (clause 11.4). Bitcasino.io says withdrawals above €2,500 may face extra checks. Most others, including Vave (clause 8.7), Shuffle (clause 4.1) and DuckDice, keep the right to ask at any time. The full comparison is on our no KYC casinos page.

In practice the check most often comes at the first withdrawal, a large withdrawal, or a change of withdrawal address.

How to pass on the first try

1. Register with your legal name and real date of birth. A mismatch with your ID is the hardest problem to fix later.
2. Photograph documents flat, in daylight, with all four corners visible. No cropping, no glare, no filters.
3. Use a recent proof of address with your name and the same address you gave the casino.
4. Upload through the casino's verification page. Many casinos use an outside verification service; that is normal.
5. If you deposited from an exchange, keep its statement in case the casino asks where the coins came from.
6. Answer quickly. A request left unanswered keeps the withdrawal waiting.

What a casino may also ask

• A photo of the card or wallet used to deposit, for fiat payments.
• A video call, at some casinos, for large withdrawals.
• Confirmation of your country of residence, for example from your ID or address proof.

If the check stalls

Ask support in writing what is missing, and keep the conversation. If the casino says a document was rejected, ask why and send a better version rather than the same one. If nothing moves for weeks, the casino's licensing authority is the next step; its name is in the casino's footer, and our reviews list it.

Part of our guides series. A casino that promises never to check ID is one of the red flags we describe; the licences article explains who sets these rules.

Questions and answers